Managing customer complaints is a vital, internal process influencing customer perceptions and the attitudes of your staff. Pay attention to complaints and you can improve customer satisfaction for the better. Is your “complaint management system” up-to-date? Use this checklist to review your…

They are still considered mobile communication devices though on a lesser scale than in previous decades. Nowadays, you would find pagers at business establishments that seek to improve communication and coordination among store or restaurant crew and customers. For instance, some restaurants…