Success of every business depends upon how good a relationship it has with customers. This basic fact has catapulted the concept of customer relationship management to the forefront of many businesses’ strategic planning. With increasing competition, companies are forced to deploy new…

Developing Customer Loyalty is easy if you employ the “Principle of the 3 Cs”…”Constant Customer Contact”. You must find ways to constantly stay in contact with your customers and clients. Before you sell them your products or services, and even after the…